Our Promise

If your order arrives damaged or you receive the wrong item, don’t worry — we’ll make it right. We’re happy to replace the damaged or incorrect item or offer a refund for that unit, depending on the situation.

Return Policy

Please note that we currently do not accept returns or exchanges, and return pickups are not possible. You won’t need to send the product back — simply email us within 24 hours of receiving your order with the required details.

How to Contact Us

To report a damaged or incorrect product, email us at care@dhawal.co.in and include:

• Your order number
• A clear photo of the issue

We’ll review your request promptly and offer a suitable replacement or refund.

Contact Details

Sukrit Enterprises (Dhawal Cleaning Solutions)
SA, 14/52, C-5, Baraipur, Sarnath, Varanasi, Uttar Pradesh 221007
Website: www.dhawal.co.in
Email: care@dhawal.co.in